Privacy Policy

Last updated: 01 February 2025

1. Introduction

Welcome to the IZI Road mobile application (“App”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our App, and your rights in relation to that data.

2. Who we are

The App is operated by IZI Road, an educational and training platform based in Algeria that offers online courses, workshops, and learning resources.
Website: https://iziroad.com
Contact Email: support@iziroad.com
Address: Kouba, Algiers, Algeria

3. Information we collect

3.1 Information you provide directly

Account registration: name, email address, password
Profile information: optional additional details such as phone number or profile photo
Payment information: billing details and payment data (processed securely by our payment providers)
Communications: messages, feedback, or support requests you send us

3.2 Information we collect automatically

Device information: device model, OS version, unique identifiers
Usage data: screens visited, actions performed, session duration, crash reports
Location data: approximate or precise location (only if you grant permission)

3.3 Information from third parties

We may receive limited information from third-party login providers (such as Google or Facebook) if you use them to sign in, as well as from analytics or payment partners.

4. How we use your information

We use your data to:

Provide and maintain our App and services
Manage your account and course enrollments
Process payments securely
Personalize your learning experience
Communicate with you about updates, courses, or promotions
Monitor and analyze usage to improve the App
Comply with legal and security obligations

We may share your data with:

Service providers: hosting, analytics, and payment partners
Business partners or instructors: where relevant to course participation
Authorities: when required by law or to protect our rights

We never sell your personal data to third parties.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. When no longer required, we securely delete or anonymize your information.

7. Your rights

You have the right to:

Access and request a copy of your personal data
Correct inaccurate or outdated data
Request deletion of your account and data
Withdraw consent for optional data uses
Request data portability to another service

To exercise these rights, contact us at support@iziroad.com. We may ask you to verify your identity before responding.

8. Security

We apply reasonable administrative, technical, and organizational safeguards to protect your information. However, no electronic storage or transmission is completely secure.

9. Children

Our App is not directed to children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us so we can delete it.

10. International transfers

Your data may be stored on servers located outside Algeria (e.g., in the EU or US) by our service providers. We ensure such transfers comply with applicable data-protection standards.

11. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Significant updates will be communicated via in-App notifications or email. The effective date is listed at the top.

12. Contact us

If you have questions or concerns about this Privacy Policy or our practices, you can reach us at:

Email: support@iziroad.com
Address: Kouba, Algiers, Algeria
Website: https://iziroad.com